About Electric Insurance

Consumer Alerts

Winter Storm Nemo Update, 2/11/2013

We at Electric Insurance hope you and your families are safe in the aftermath of winter storm Nemo.

If you have been affected by this storm, please call us toll free at 800.227.2757 to report your automobile or homeowners claim. We are available 24-hours to take your claim report and are standing by with claims response teams, including adjusters ready to handle claims.

Click here for winter weather safety tips

Winter Weather Alert for the Northeast, 02/07/2013

There is a strong possibility that the Northeast will be affected by the upcoming severe winter storm on Friday, February 8, 2013. The National Weather Service forecast is predicting significant snow accumulation and drifting, high winds, potential coastal flooding, and isolated power outages.

Please take necessary precautions to ensure the safety of the members of your household. We expect treacherous road conditions so please stay tuned to local forecast and warnings. Once the snow has stopped, we suggest you investigate the snowfall and if there is significant accumulation on your roof please take proper precautions for snow removal to help prevent ice dams.

In the event you sustain damage to your home or auto, please call us at 800.227.2757 to report your claim. We are available 24-hours to take your claim report are standing by with claims response teams 24-hours a day, including adjusters ready to handle claims.

Hurricane Sandy Update, 12/1/2012

Important News for Our Auto Policyholders

Our thoughts remain with those who have been affected by Hurricane Sandy. Whether you have damage to your car or your home, our Claims Catastrophe Response Team is here ready to help put things back the way they were before.

If Your Vehicle Has Been Damaged by a Covered Peril

If your vehicle has been damaged by flood waters, a collision, a fallen tree, other fallen object, etc., and you need a tow, please call any towing service provider. Your Electric Insurance Company Collision or Comprehensive coverage will pay reasonable expenses for the tow. Please make sure you keep your receipt from the towing company and fax it, along with the details of your claim for damage, to Electric Insurance at 978.236.5307.

If Your Vehicle Is Not Damaged but You Need Roadside Assistance

If you have Towing & Labor coverage on your Electric Insurance auto policy and your vehicle has not been damaged (i.e., you simply need towing, winching, lockout assistance, emergency fuel delivery, a flat-tire change [using your spare], or a jump start), you may use service providers outside the roadside assistance program at no penalty to get faster assistance where possible. Please make sure you keep your receipt from the service company and fax it to Electric Insurance at 978.236.5307. We will reimburse you for the cost of the service up to your Towing & Labor coverage policy limit.

Information and Assistance

Please contact us at 800.227.2757 if you need assistance with a claim or have any questions.

Additional information can be found at these sites:

Hurricane Sandy Update, 10/30/2012

We at Electric Insurance hope you and your families are safe in the aftermath of hurricane Sandy. Our adjusters are standing by and our catastrophe response team is on its way to hard hit areas to help.

If you have been affected by this storm, please call us toll free at 800.227.2757 to report your automobile or homeowners claim.

Our claim team is available 24/7. Please remember to keep all of your repair and all related receipts during this time.

Sweepstake Scam Alert

There is a mail fraud scam that illegally uses the Electric Insurance Company® logo and name to mislead consumers into believing they have won a bogus sweepstakes partially sponsored by Electric Insurance.

The letter directs recipients to call the sender in order to activate an enclosed check, which the sender may claim is to cover the insurance and/or administration fees. The check may be imprinted with the pirated Electric Insurance logo and company name.

Neither Electric Insurance nor the bank listed on the check is in any way connected to this scam and will not honor the false check. If you have any questions, please contact us at 800.227.2757 and select option #4 or via email at ConsumerAlert@ElectricInsurance.com .

Individuals who receive a fraudulent sweepstakes notification should contact their state's Attorney General (a contact list is available through The National Association of Attorneys General) or state Office of Consumer Protection, and visit the Federal Trade Commission's Consumer Alert on Lottery Scams for more information.