Award Recognizes Personal Lines Claims Department as Customer Service Department of the Year for second consecutive year
Beverly, Massachusetts, June 19, 2013 – Electric Insurance Company, a national leading provider of personal lines insurance products, announced today it was presented with a Gold Stevie® Award in the Customer Service Department of the Year category for the second consecutive year in The 11th Annual American Business Awards in Chicago on Monday, June 17, 2013.
The company was also presented with two Bronze Stevie® Awards in two additional service categories: Customer Service Team of the Year for its commitment to serving policyholder needs and Support Team of the Year for its work with independent agents.
The American Business Awards are the nation's premier business awards program. All organizations operating in the U.S.A are eligible to submit nominations – public and private, for-profit and non-profit, large and small.
More than 3,200 nominations from organizations of all sizes and in virtually every industry were submitted this year for consideration in a wide range of categories, including Most Innovative Company of the Year, Management Team of the Year, Best New Product or Service of the Year, Corporate Social Responsibility Program of the Year, and Executive of the Year.
"We are honored to win the Gold Stevie® for Customer Service Department of the Year from the 2013 American Business Awards. Winning the Gold Stevie® three times in five years reinforces the heart of our customer service culture and being Always On® for our customers – before, during, and after a claim," said Maureen Hegarty, Vice President of Claim Operations for Electric Insurance. "Our claims department genuinely cares about each customer's well-being, and they truly live by our company's core values, which is what distinguishes us from other insurers."
Stevie Award winners were selected by more than 320 executives nationwide who participated in the judging process this year. Details about The American Business Awards and the lists of Stevie Award winners who were announced on June 17 are available at www.StevieAwards.com/ABA.
About Electric Insurance Company
Electric Insurance Company is a national, leading provider of personal and commercial lines insurance products. Established in 1966 to specifically serve GE employees, Electric Insurance now extends its superior personal lines products and outstanding service to discerning consumers inside and outside of the GE community. Electric Insurance Company – with a credit rating of "A" from A.M. Best – offers its auto, homeowners, condo, tenants, and umbrella insurance through the Web, select independent agents, or by calling 800.227.2757.
About the Stevie Awards
Stevie Awards are conferred in four programs: The American Business Awards, The International Business Awards, the Stevie Awards for Women in Business, and the Stevie Awards for Sales & Customer Service. A fifth program, the Asia-Pacific Stevie Awards, will debut this year. Honoring organizations of all types and sizes and the people behind them, the Stevies recognize outstanding performances in the workplace worldwide. Learn more about the Stevie Awards at www.StevieAwards.com.
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