We’re committed to the customer …and it shows!

We could not be more pleased...
"I just wanted to tell you how pleased we are with your company and the rates that you have provided us for all 3 vehicles and the homeowners insurance. We just got our renewal for the insurance and we could not be more pleased with the pricing! Thank you again for your company and the policy rates. I have referred many friends and family to you. Keep up the good work."
Orel O. and Lois H.

You deserve a compliment department...
"EIC and all of its employees have provided superb service for the last 20 years. Every time I have spoken with someone, either customer service or claims, the level of service has always been 110%. My wife was recently involved in an accident with her Cadillac, and once again EIC provided flawless service. Every company has a complaint department, but you deserve a compliment department! You don't hear many people bragging about their insurance company, but we do! We love you! I wanted to thank EIC from the bottom of my heart for the service you have provided my wife and I. I feel excellent service should be recognized, and this is the only reason I called in today."
Joseph F.

I feel taken care of...
"I feel taken care of... it's a rare thing today. Thank you, I am very happy...you guys have truly treated me wonderfully—all these years we've been doing business."
Matthew Mitchell

You know I appreciate your service when I call to tell you about it...
"I have my car insurance with Electric Insurance and I just wanted to inform you that the representative I spoke to did a great job and was a pleasure to work with. She was helpful and informative, and I just want to tell you what a great job she is doing. You know I appreciate it when I call to tell you about it."
Cindy Arroyo

Thank you for your empathy and concern...
"I just want to let you know that I am so glad that I have Electric Insurance as an automobile and homeowners insurance carrier. My children and I were in a car accident, the first and hopefully the last time, and I was treated with respect, dignity and genuine concern from every person that I talked to at your company. When tragedy struck, having a trusted companion such as Electric Insurance made it so much easier. All along I was told it will be okay...your company made it all okay. Thank you so much on behalf of my children and myself for your high level of service and most importantly your empathy and concern."
Marnie Stillman

You all are so cooperative and proactive...
"Every time I've dealt with Electric Insurance both with my car and renter's insurance in the past, every person I've worked with has been nothing but extremely helpful. It's so nice to know that you all are so cooperative and proactive. I never thought I'd ever say that about an insurance company. Keep up the good work."
Jim Dore

Good service...
"...your company provides a very good service... In the future, if I know any friend or relative who needs auto insurance, I definitely recommend her or him to your company."
M. Pham

I am so impressed...
"I am so impressed and blessed with such great service. Every time I have called for a question or inquiry you have helped me so kindly and patiently. I appreciate your kindness. Thank you."
Bobbie Bailey

Anytime I call I have excellent service...
"I want to let you know how polite, efficient and helpful my customer service rep was. Anytime I call I have excellent service. Thank you for that."
Amy Tarczali

I look forward to doing business with you...
"I would just like to say thank you for such wonderful service. I just bought an auto insurance policy from you and I am extremely happy with the quality of your staff and company. I would like to add that my sales rep and was such a pleasure to work with. She was very informative and answered all of my questions. I look forward to doing business with you."
Kelly Knettel

The most pleasant customer service rep that I have ever had the pleasure of dealing with, bar none...
"I just called your service center to add another vehicle to my policy and spoke with a sales representative in Customer Service. She was the most pleasant customer service representative that I have ever had the pleasure of dealing with, bar none. She was friendly, courteous, knowledgeable, and efficient. She even offered to fax me proof of insurance before I had a chance to request it. We look forward to keeping our insurance with Electric Insurance."
Steven Cook